News: One person per restaurant to lose job?

That’s a possible outcome of new rules coming into force on October 1 according to the British Hospitality Association.

It’s a move that is predicted will cost the industry £60 – 130 million (depending on whose figures you believe) and as many as 5,000 jobs. The rules will make it illegal for establishments to use the tips to top up waiting staff’s wages (often to the national minimum) and also means that waiters and waitresses will now pay National Insurance on their full wage.

General industry opinion seems to be that 80% of employers already allow staff to share tips on top of their wages and that rogue operators will just continue to buck the system and there’s nothing in the rules that compels them to pass the tips on to the staff.

You and your job

In the cold light of day, if you’re a waiter or waitress what can you do to help safeguard your job? You may think not a lot but maybe you’d like to check out the following that might help yoiu hang on to your job:

  • Could you be part of the solution rather than the problem: Are you an asset to your employer?
  • Do you turn up to work on time?
  • Do you always make an effort with your appearance?
  • Do you look as though you’re happy to be there?
  • Do you anticipate tasks rather than waiting to be asked or told to do them?
  • Do you make each customer feel valued?  A friend and his wife dined once a week at a great restaurant, regularly spending £100 on their meal – until they were refused a table on Valentine’s Day – they boycotted that restaurant for a year: Over £5,000 of potential custom down the drain

In tough times any employer will keep the best and ditch the rest… so why not be the best?

 

A heart warming story of vision and determination

These guys and girls didn’t wait for help or opportunity to come knocking: They went out and made it happen…

March 5th 2009: The 12 staff at a packaging and design company are told by letter that their contracts had ended with the firm as of 1700 GMT on Wednesday. And that wages from 1 March, holiday and redundancy payments would not be made by the firm.

March 5th 2009: 7 of the workers occupy the building and say they will stay until wages and redundancy payments are secured and set about trying to arrange backing to set up a new company.

April 17th 2009: The workers are under threat of eviction. The landlords have been paid no rent or service charges and have their own commitments to banks and shareholders.

May 1st 2009:Persistence and determination pays off – a new co-operative is created, has new funding and takes over the previous company’s order book.

Take a look, if you like, at Discovery Packaging and Design

It’s early days but it seems they have bags of what it takes to make a go of this venture!

(With acknowledgement to BBC News)

 

Inevitable change

I caught up with someone I hadn’t seen in ages the other day. He runs an office refurbishment/ relocation company and realised earlier this year thatwith the downturn in business he was going to have to let some staff go if the company was to survive.

He said it was one of the hardest decisions he’d ever made as some of those people had been with him for years. He carried out the redundancies swiftly and cleanly.

Then he got the remaining workforce together and said that was it: There would be no more redundancies. Those that had been made were enough to safeguard the firm and their jobs and ride out the recession.

Everyone was expected to pitch in and cover the workload.  No additional staff would be taken on to cope with any blip of an upturn only for him to go through this again. However, any surplus profit, over and above money needed to ensure stability would be shared amongst everybody.

Since then he’s had real team camaraderie, the atmosphere is the best it’s ever been and everyone is committed to the survival and success of the company.

Not nice for the few who were made redundant but a HUGE sigh of relief for the majority that remain.

Sometimes it’s tough at the top. Effective leaders have to be prepared to take painful decisions and follow them through.

What do YOU think?